At Yathashilpam, our aim is to provide 100% satisfaction to our customers. If for any reason you wish to cancel the order, we are here to help. We are able to accept cancellations at any time before the order has been scheduled for pickup or dispatched.
You can cancel your order online, before the ordered product(s) has been shipped. Applicable refund against the cancelled order will be credited to your respective bank / card / wallet.
If the product has been scheduled for pickup or shipped, you will receive a note from our website or shipping partner that the product has been scheduled for pickup or shipped.
If you have any queries related to this policy, kindly contact our customer care team on + 91 -9810820273 (10.30 AM - 5 PM) (Monday to Saturday) and they will assist you in the best possible way.
Cancellation is not possible if the item has been shipped and in transit. In that case cancellation will be treated as return and it will be handled as per our return policy. If an order has already been dispatched, and you intend to cancel it, please refer to our return policy for details.
In cases of returns or cancellations (after the package has been shipped) a shipping & reverse shipping fee of INR 199 will be charged for each product.
If any order is cancelled after dispatch, there will be shipping &reverse shipping charges applicable on buyer and refund will be transferred after deducting these shipping & reverse shipping charges of INR 199 for each product.
Post successful cancellation, refunds would be provided as per applicability.